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Personal Information Processing Policy
The valuable information you provide to this site will be managed safely and strictly.

This site complies with the Personal Information Protection Act to protect users’ personal information and rights, and to handle users’ complaints related to personal information smoothly.
If this site amends its Privacy Policy, it will notify users via website announcements (or individual notices).
This policy is effective as of May 11, 2021.
1. Consent to Collection of Personal Information
The site provides a procedure for customers to either agree or disagree with the Privacy Policy or Terms of Use. Clicking the “Agree” button is considered consent to the collection of personal information.
2. Purpose of Processing Personal Information
The site processes personal information for the following purposes.
The personal information being processed will not be used for purposes other than those listed below, and if the purpose of use changes, the site will take necessary measures such as obtaining additional consent in accordance with Article 18 of the Personal Information Protection Act.
3. Items of Personal Information Collected
The site collects the following personal information for membership registration, service application, customer consultation, and other related services.
4. Method of Collecting Personal Information
The site collects personal information through the following methods:
-  Membership registration via the website
-  Customer consultation and service use management through inquiry boards
5. Processing and Retention Period of Personal Information
The site retains and uses personal information only within the retention and usage period agreed upon by the information subject at the time of collection, or as required by law.
When the purpose of collection and use has been achieved, or upon withdrawal of consent, the personal information will be disposed of immediately so that it cannot be viewed or used.
6. Use and Provision of Collected Personal Information to Third Parties
The site processes members’ personal information only within the scope stated in Article 2 (Purpose of Processing Personal Information).
It will only provide personal information to third parties in cases where the information subject consents, or where there are special legal provisions such as under Articles 17 and 18 of the Personal Information Protection Act.
7. Entrustment of Personal Information Processing
The company may entrust the processing of personal information to an external specialized organization in order to perform tasks such as providing basic services, improving service quality, and offering customer convenience.
8. Rights of Users and Legal Representatives and How to Exercise Them
Data subjects may exercise the following rights regarding their personal information at any time with the company:
-  Request to access personal information
-  Request to correct in case of errors
-  Request deletion
-  Request suspension of processing
9. Procedures and Methods for Destroying Personal Information
The company destroys collected personal information without delay once the purpose of use is achieved or the retention period has expired. The destruction procedures, methods, and timing are as follows:

-  Destruction Procedure
Information provided by users is transferred to a separate DB (or a separate paper document in the case of paper records) after the purpose has been achieved. It is then stored for a set period of time according to internal policies and related laws before being destroyed. Personal information moved to the DB will not be used for any purpose other than legal obligations.

-  Destruction Deadline
When the retention period of personal information has expired, or when the purpose of processing has been achieved, or if the service is terminated, or if the business ends, the information will be destroyed within five (5) days from the end date.

-  Destruction Method
Personal information in electronic file format is destroyed using technical methods that make the records irrecoverable.
10. Technical and Administrative Measures for Personal Information Protection
The company takes the following technical and administrative measures to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged.

-  Technical Measures
Important data such as user passwords is encrypted before being stored and managed. Separate security features such as encrypting files and transmitted data or using a file lock function are also applied.
The company installs the latest security programs to prevent personal information from being leaked or damaged by hacking or computer viruses, and updates them regularly. In the event of sudden system failures, immediate recovery is ensured.
Personal information is transmitted securely via encrypted communication using SSL.
Anti-intrusion systems and vulnerability analysis systems are used to protect against external attacks.

-  Administrative Measures
Only designated personnel are granted access to personal information, and access rights are strictly limited.
Regular training on personal information protection is provided.
Internal audit procedures are in place to ensure compliance with the company’s privacy policies.
11. Installation, Operation, and Refusal of Automatic Collection Devices for Personal Information
The company uses cookies to provide tailored services. Cookies are small data files sent from the company’s server to the user’s browser, which are stored on the user’s computer. Cookies identify the user’s computer but do not personally identify the user.

-  Purpose of Cookie Use
To analyze visitor frequency, identify user preferences and interests, and provide personalized information and targeted marketing.

-  How to Refuse Cookie Storage
Users can refuse cookies by adjusting settings in their web browser.
However, refusal to store cookies may result in difficulties using certain company services.
12. Contact Information for the Personal Information Protection Officer
The company designates the following person as the Privacy Officer, responsible for protecting personal information and handling complaints:

-  Privacy Officer
Name: [blank in original]
Title: [blank in original]
Contact: [blank in original] 

-  Privacy Protection Department
Name: [blank in original]
Title: [blank in original]
Contact: [blank in original]


Users may report any complaints regarding personal information protection that arise from using the company’s services to the Privacy Officer or the designated department. The company will respond promptly.
13. Department in Charge of Receiving and Handling Requests for Access to Personal Information
1. Members may request access to their personal information pursuant to Article 35 of the Personal Information Protection Act to the department listed below. The Personal Information Protection Officer or designated staff will make every effort to promptly process such requests.
You may access or correct your registered personal information at any time. You can directly view or modify it by clicking on "Edit Member Information," or request corrections via written request, phone, or email to the Personal Information Protection Officer or staff, who will take immediate action.
2. If you request a correction due to an error in your personal information, the company will not use or provide the information until the correction is completed.
3. If incorrect personal information has already been provided to a third party, the company will promptly notify the third party of the correction so they can update their records.
4. The "Personal Information Protection Department" specified in Article 11 is responsible for handling such access requests.
14. Remedies for Infringement of Rights
If you suffer damage from a personal information breach, you may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency’s Personal Information Infringement Reporting Center, or other relevant organizations. For further inquiries, you may contact the following:

Personal Information Infringement Reporting Center (privacy.kisa.or.kr / 118)
Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
Supreme Prosecutors’ Office Cyber Crime Investigation Department (spo.go.kr / 1301)
National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182)
15. Changes to the Privacy Policy
This Privacy Policy will take effect on the effective date of implementation, and any additions, deletions, or modifications in accordance with laws and regulations will be notified at least seven (7) days prior to implementation via the notice section of the website.

Effective Date of Initial Privacy Policy: May 11, 2021
CEO : Kyeong-Ha Lee  Email : rowain@rowain.com
R&D Office : 901, Hyundai Terra Tower A, 13, Sinwon-ro 250beon-gil, Yeongtong-gu, Suwon-si, Korea
Head Office : 303-28, 63, Buldang 36-gil, Seobuk-gu, Cheonan-si, Chungcheongnam-do, Korea
(Buldang-dong, Chungnam Cheonan-Asan Innovation Cluster, Campus 3)
© 2024 ROWAIN. All Rights Reserved.
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